Terms for Gift Cards

In addition to Aarke’s Terms for Purchase and the Privacy Policy, these terms apply between customers (hereinafter referred to as ”you”) and Aarke AB, (hereinafter “Aarke”) to all purchases and use of the Gift Cards issued by Aarke (hereinafter “Gift Card”) at Aarke’s website or mobile website (jointly referred to as the “Website”). By purchasing a Gift Card or using the same as a means of payment at the Website you agree to be bound by these Terms for Gift Cards.

A Gift Card may only be purchased via the Website and such purchase is, as applicable, subject to Aarke’s Terms for Purchase and the Privacy Policy.

The Gift Card can be paid for by any of the means of payment accepted at the Website, with the exception that a Gift Card may not be paid by means of another Gift Card.

Please ensure that all information requested to be provided upon purchase of a Gift Card is correct. Aarke is not responsible if you do not receive your Gift Card or if the receipt of the Gift Card is delayed and this is due to events beyond Aarke’s control, such as deficiencies or delay in the transmission of information or data, if you have provided Aarke with incorrect information upon the purchase of the Gift Card, or if any e-mail related to the Gift Card sent by Aarke is deemed upon receipt to be spam or unwanted e-mail.

You have the right to withdraw from the purchase of a Gift Card in accordance with the terms for withdrawal as set out in Aarke’s Terms for Purchase, provided that the Gift Card has not be used.

The Gift Card is the property of Aarke and the holder of the Gift Card is the mere depositary thereof. The holder of the Gift Card is responsible for the safekeeping and the use of the Gift Card. The Gift Card is not replaced or reissued in case of loss or unauthorized use thereof.

The Gift Card is only valid if purchased from the Website and may only be used for the purchase of products via the Website in Bulgaria, Croatia, Cyprus, Czechia, Estonia, Greece, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Poland, Portugal, Romania, Slovakia, Slovenia, Spain.

The Gift Card is valid for a term of 5 years from the date of purchase of the same. After such time has expired, any remaining balance of the Gift Card is not refundable and may not be exchanged for cash (except as required by law).

The Gift Card may be used as a means of payment at the Website for purchases of products (not other Gift Cards) within Bulgaria, Croatia, Cyprus, Czechia, Estonia, Greece, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Poland, Portugal, Romania, Slovakia, Slovenia, Spain. The Gift Card can be used for multiple purchases until the total amount of the Gift Card has been used up.

Where the purchase price upon purchase of products is in excess of the remaining balance of the Gift Card, the exceeding amount may be paid through any payment means accepted at the Website.

Purchases made using the Gift Card are subject to Aarke’s Terms for Purchase, but where in case of withdrawal from a purchase of products purchased with the Gift Card, any reimbursement shall be made by Aarke by crediting the applicable sum back onto the remaining balance of the Gift Card, or where the Gift Card no longer exists, by issuing a new Gift Card. 

The Gift Card may not be purchased or used for the purpose of advertising or promoting products or services marketed by any third party, unless prior written consent is given by Aarke.

In case of Aarke being in breach of these terms and conditions, Aarke’s liability is limited to losses that are a reasonably foreseeable consequence of such breach. Aarke is never responsible for indirect or consequential losses or damages that are a side effect of the main loss or damage, for example loss of profits or loss of opportunity. Aarke is furthermore not responsible for any losses that are due to an event that is beyond Aarke’s reasonable control, including but not limited to fire, flood, storm, riot, civil disturbance, pandemics, war, nuclear accident and terrorist activity.

Aarke’s maximum liability to you for any loss or damage arising in connection herewith shall be limited to the total price of the Gift Card.

Nothing in these terms and conditions shall exclude or limit Aarke’s liability with regard to any matter for which it would be unlawful for Aarke to limit or exclude its liability.

These Terms for Gift Cards are governed by Swedish law and any dispute shall be settled in a Swedish public court. However, if you are a consumer residing in an EU country you additionally enjoy the protection afforded to you by mandatory provisions of the law of your country of residence.

Furthermore, if you are a consumer residing in an EU country and you and Aarke are not able to settle a complaint you have related to the Gift Card, you may submit your complaint to EU’s online dispute resolution platform (the “ODR platform”). Please note however that Aarke is not obliged to participate in the process for online resolution within the framework of the ODR platform.

The ODR platform offers consumers and traders within the EU with the possibility to try and reach an out-of-court settlement for complaints arising from online purchases. This single entry point is designed to be a user-friendly and interactive website, available in all EU official languages and free of charge. Using the ODR platform you and Aarke may find a dispute resolution body and then go through the process of finding a solution to your complaint.

The ODR platform is available here: ec.europa.eu/consumers/odr/.

AARKE AB

Hälsingegatan 49

113 31 Stockholm

Sweden

Represented in the UK by:

IQS Ltd

Enterprise House, Wrest Park

Silsoe, Bedfordshire

MK45 4HR

Company reg. no: 556862-9991

Company VAT no: SE556862999101

Board of directors: Carl Ljungh