Disappointing experience for such an expensive product
I recently received the Aarke Carbonator Pro and, unfortunately, my first experience has been disappointing.
First, I was charged a shipping fee even though the website stated “free shipping.” This is misleading and should be clearly clarified.
Second, the carbonation has been inconsistent. On several occasions, the machine simply did not produce any bubbles — in fact, it failed to carbonate the water around 10 times. I eventually cleaned the machine and checked and moved the internal parts to see if something was loose or not properly positioned. After that, it started working again.
For a product at this price point, I expected much better reliability and consistency straight out of the box.
It also makes me question the long-term durability: if this is already happening when the machine is new, how long can I realistically expect it to last?
Aarke has a premium price, so I believe the quality and reliability should match that price.